Testimonials - Small Box Retailer 

On who they are and the importance of utility costs: We have about 4,000 stores U.S., another about 600 or 700 in Canada and another 500 worldwide. Utility expense and maintenance expense combined is about 1.5% of sales and anything over 1% of sales is very important to the CFO.

On the company’s experience with Cadence: They’ve [done] a huge amount of work for us in lighting retrofits, thermostat installations and exit lights. Overall, we’ve touched about 2,000 stores with various applications and at this point we’re about 10% down in our direct billing of electric from last year. That’s a great deal due to the work with Cadence. To find a vendor that is receptive to my needs, and is on-time and under-budget and is finding new ways to save me money and to be able to touch 2,000 stores and have a very, very small percentage of any type of operational complaint at all has been phenomenal. It’s a bigger number than I thought we would be at this point but we still have a lot of challenges to go. Cadence and I both believe there is still room in that number to do better.

On factors in choosing a cost reduction partner: There are a lot of different factors. There’s a straight-price factor. You have to bid it out and get a good price. There’s deliverability. You have to find a company that can deliver what they promise on a regular basis. There’s reputation, references, having a history of success, and the last factor is really the people and systems behind it and my experience with Cadence and some of the other players that are out there. It’s a phenomenal group of people, very dedicated to the task [at hand], very dedicated to my goals. They've got system support, infrastructure and business models to support that and I can’t say anything more than I’m very, very pleased with them.

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